Privacy policy

Last Updated: October 5, 2026

This Privacy Policy explains how FUNSUEI (“we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit our website or make a purchase.

Information We Collect

We collect the following categories of information:

  • Order Information: Name, billing address, shipping address, email address, phone number, and payment details when you place an order.
  • Account Information: If you create an account, we store your login credentials and order history.
  • Technical Information: IP address, browser type, device type, operating system, and pages visited, collected automatically through cookies and similar technologies.
  • Communication Information: Any messages you send to our customer service team.

How We Use Your Information

  • To process, fulfill, and deliver your orders
  • To communicate with you about your order, returns, or customer service requests
  • To improve our website, products, and services
  • To detect and prevent fraud
  • To comply with legal and regulatory obligations

Sharing of Personal Information

We do not sell, rent, or trade your personal information. We share information only with trusted service providers who help us operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors that securely handle payment transactions
  • Shipping carriers and logistics partners that deliver your orders
  • Email service providers used for order confirmations and customer support

These service providers are contractually required to use your information only for the purposes of providing services to us and to protect it appropriately.

Cookies and Similar Technologies

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function (shopping cart, checkout, login).
  • Analytics Cookies: Help us understand how visitors interact with the site so we can improve performance and user experience.
  • Preference Cookies: Remember your settings and preferences.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

Data Security

Our website uses SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our servers. We also implement reasonable administrative, technical, and physical security measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, legal compliance, tax, and accounting requirements. Typical retention periods range from 3 to 7 years, after which data is securely deleted or anonymized.

Your Privacy Rights (California Residents – CCPA)

If you are a California resident, you have the right to:

  • Request access to the personal information we have collected about you
  • Request deletion of your personal information
  • Request correction of inaccurate personal information
  • Opt out of the sale of personal information (please note we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

To submit a request, email service@funsuei.shop. We will verify your identity and respond within the time required by law.

Additional Rights for EEA Residents (GDPR)

If you are located in the European Economic Area, you may have additional rights including the right to access, rectify, erase, restrict processing, data portability, and object to processing. You may also lodge a complaint with a supervisory authority. Contact us at service@funsuei.shop to exercise these rights.

Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

Contact Us About Privacy

For any privacy-related questions or requests, please email service@funsuei.shop.