Contact

We are here to help with any questions regarding your order, products, shipping, returns, or general inquiries. Please use the contact details below.

Customer Service Email

service@funsuei.shop

This is the primary and fastest way to reach us. Please include your order number whenever possible so we can assist you more efficiently.

Response Time

We aim to respond to all emails within 1–2 business days (Monday through Friday, excluding U.S. federal holidays). During peak periods response times may occasionally extend to 3 business days.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM Eastern Standard Time (EST)

Company Mailing Address

Shenzhen Xiaoyanghua Electronic Commerce Co., Ltd.

Xu Lianfeng (China Individual)
Room 1401X07, East Block, Tian'an Innovation Technology Plaza (Phase II)
No. 2 Tairan 10th Road, Tian'an Community, Shatou Subdistrict
Futian District, Shenzhen, Guangdong 518028
China

Please note that this address is for official correspondence only. Product returns must follow the process outlined in our Return & Exchange Policy and be sent to the return address provided in your return authorization email.

What to Include in Your Email

• Your full name
• Order number (if applicable)
• Clear description of your question or issue
• Photos (if related to a product problem)

We appreciate your patience and look forward to assisting you.